Management Course - BBA, MBA
Organisational Behavior: Groups and Teams Part 9
Team Management Skills | Effective Skills For Team Management | Importance Of Delegation | Important Elements Of A Team
Team Management skills 00:00:10 - 00:01:04
- the skills which help an individual when they need to form a team or have to play the role of manager if the team already exists
- ranges from choosing the right people; deciding who will do what with reference to communicating and motivating people.
Effective Skills to Manage a Team 00:01:05 - 00:09:23
1.Mentor to team members: a manager needs to be a mentor than just being a strict boss; imposing things results in negativity
2. Participation in team discussions: manager must encourage participation of the members; every matter must be discussed with and in front ;suggestions must be invited for formulating policies and strategies;
3. Not sharing confidential information: It must be made clear to all that no unethical act of sharing any official /confidential data should be exhibited
4. Motivating the team: motivation and appreciation must be done on a regular basis for people performing extra ordinarily. For example: performance appraisal, incentives, benefits, appreciation, trophies/prizes etc . Criticizing, dirty politics, leads to distraction hence, must be avoided
5. Developing the team: a manager must develop his diverse workforce;team members aspire to work for these kind of managers
6. Clear communication: a specific communication skill and technique is required with both the team members and the people outside.
7. Managing Discipline: a different kind of discipline needs to be exercised with regard to time keeping and personal grooming.
8. No Blame games should be exercised
Importance Of Delegation 00:09:24 - 00:10:32
-plays a vital role in the success of a team; requires “matching the people to the task”, i.e explaining the how and what aspect of the task.
Note: Team members working towards a different direction may deviate and result into a disaster
Team Charter 00:10:33 - 00:12:10
the road maps developed by the sponsors; the purpose is to clarify to the members about what has to be done, where they are heading, provide directions in the crucial times.
Important Elements of a Team 00:12:11 - 00:18:07
Sets out the:
reason for the formation; issue to be solved; consequences of the ongoing unchecked problem; problem being addressed; expected results and its importance.
2.Mission and Objectives
-the aim to be achieved without which team may set out their own agendas independently.For example: to interview country/product managers , to identify why the countries are not working together etc.
3.Compositions and Roles
- a proper composition (with reference to the skill and talent)
- delegating roles and responsibilities to the respective team members.For instance: who will be the leader/ liaison or who will the authority for the outcomes?, etc.
4.Authority and Empowerment
-what the members CAN and CANNOT do to achieve the mission;time period to be allotted;other priorities of the members; how the members should resolve the issue that occurs between “their daily work” and “the achieving team goal”; budget to be made available( time and money); can the members of the team recruit new members?;when do they need a prior approval?
5.Resources and Support
- Resources: budget, time, equipment and people available to the team for achieving the objectives
-regular monitoring of the changes in the resources is required along with the performance
Support: training and coaching support
-outline (as per the situation) of how the team will operate on a daily basis
-it may be a detailed one (team formed for a long period of time) or limited (team created for short span of time)
7.Negotiation and Agreement:
-takes place between the sponsors, team leader, team and the stakeholders as a result of which an effective team charter (the objectives/missions, context, roles, boundaries and resources) is created
-an agreement comprising of the principles, roles, responsibilities ,policies that the team members sign upon indicating full commitment, accountability to the firm and each other as well
Mistakes To Be Avoided 00:18:08
1. Relying on job knowledge and technical skills
2. Failing to consult regularly with your boss
3. Embarrassing your boss
4. Failing to talk to your customers
5. Using your authority inappropriately
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